Terms of Use

Who we are

Rahao Therapy is the practice of Anhad Kaur, Registered Psychotherapist, registered with the College of Registered Psychotherapists of Ontario (CRPO #17015). Where another clinician works with the practice, their own registration and college standing are named on their profile.

By using this website you agree to these terms. If you do not agree with them, please do not use the site.

What this website is

This site exists to explain the practice and to let you get in touch. Everything on it, including the articles, is general information only. It is not therapy, not clinical advice, and not a diagnosis, and it is not a substitute for care from a qualified professional who knows your situation.

Reading something here, sending the contact form, or booking a consultation does not create a therapist and client relationship. That relationship begins only when you and your therapist have met, agreed to work together, and completed the intake and consent paperwork.

If you are in crisis

This practice does not provide emergency or crisis services, and messages are not monitored outside of working hours.

If you are in immediate danger, call 911. If you are in crisis or thinking about hurting yourself, call or text 9-8-8, the Suicide Crisis Helpline, which is available across Canada at any hour. You can also go to your nearest emergency department.

Who we can see

Anhad and the clinicians at Rahao Therapy are registered in Ontario and can only work with people who are physically located in Ontario at the time of a session. This is a requirement of the college, not a preference.

The practice works with adults and couples. It does not provide therapy to children or adolescents, psychiatric care, medication, or assessments for court, insurance, disability, or employment purposes.

Booking and consultations

Sessions are booked through Jane, the practice management system, which has its own terms and privacy policy. The first step is a free 20-minute consultation. It is a conversation to see whether working together makes sense, and it carries no obligation on either side.

Either you or your therapist may decide that the practice is not the right fit. Where that happens, we will say so plainly and, where we can, suggest somewhere better suited.

Fees and payment

Current fees are listed on the fees page and vary by clinician. Fees are payable at the time of each session unless something different has been agreed in writing.

A limited number of sliding-scale spaces is available on request, subject to availability.

Cancellations and missed sessions

The cancellation policy, including how much notice is needed and what happens if a session is missed, is set out in the intake agreement you receive before your first session. That agreement is the one that governs your care.

Insurance

Rahao Therapy does not offer direct billing. You pay for each session and receive a receipt showing your clinician's name and registration number, which you submit to your insurer yourself.

Many extended health plans cover services provided by a Registered Psychotherapist, but coverage varies and some plans do not list this designation. Checking your own coverage before you begin is worth doing. Sessions are not covered by OHIP.

Email, forms and messages

Email and web forms are convenient but they are not secure. Please do not send clinical details, health information, or anything sensitive through them. Use them to say that you would like to get in touch, and we will take the conversation somewhere appropriate.

We aim to reply to enquiries within two business days. Email is not a way to reach anyone urgently.

Your privacy

How your information is collected, used and protected is set out in our Privacy Policy, which forms part of these terms.

The content on this site

The writing, photographs, and design on this site belong to Rahao Therapy unless stated otherwise. You are welcome to read, print, and share a link to anything here. Please do not republish or reproduce the content elsewhere without asking first.

Where an article quotes or refers to another author's work, that work belongs to its author.

Links to other sites

Some pages link to other organisations, directories, or crisis services. Those sites are not under our control, and we are not responsible for their content, their accuracy, or how they handle your information.

What we do not promise

Therapy is not a product with a guaranteed result. What you get from it depends on many things, including fit, timing, and what is happening in your life. Nothing on this site should be read as a promise of a particular outcome.

We work to keep this site accurate and available, but we cannot promise it will be free of errors or always online. To the extent the law allows, Rahao Therapy is not liable for any loss arising from your use of this website. This does not limit any liability that cannot be limited by law, including liability arising from professional obligations as a Registered Psychotherapist.

Changes to these terms

These terms may be updated as the practice changes. The date at the top of this page shows when they were last reviewed, and the version here is the one that applies.

Governing law

These terms are governed by the laws of the Province of Ontario and the laws of Canada that apply in it.

Contact

If anything here is unclear, please ask.

Rahao Therapy
Anhad Kaur, RP · CRPO #17015
admin@rahaotherapy.com
(289) 273-0955